FAQ
GRUBE
Questions? Most answers are here. Still stuck? Reach us on Instagram or through the contact form.
THE BRAND
What is GRUBE?
GRUBE is a clothing brand from the Netherlands. Quiet clothing for ordinary days. No trends, no excess.
Who is behind it?
GRUBE was founded by Joep Gruben, a young entrepreneur based in the Netherlands.
THE PRODUCTS
What do you sell?
T-shirts, hoodies, joggers, boxers, socks and accessories. The collection keeps growing.
Are your products GOTS certified?
Yes. Our factory carries a GOTS certification, the strictest standard in textile production. Organically grown cotton, fair working conditions, independently verified.
How do I care for my clothing?
Cold wash, 30 degrees, inside out. No dryer. That's it.
What sizes do you carry?
XS to XL. Check the size guide on each product page. All measurements are in cm. Sizes may vary by 1 to 2 cm due to the handmade nature of our products.
ORDERS
What payment methods do you accept?
iDEAL, Visa, Mastercard.
Can I change or cancel my order?
Contact us as soon as possible. Once an order is processed we can't guarantee changes.
SHIPPING
Do you ship internationally?
Currently we ship within the Netherlands. International shipping is coming.
How long does delivery take?
2 to 3 business days. You'll receive a tracking link once your order ships.
What are the shipping costs?
€3,95. Free from €50.
RETURNS
What is your return policy?
Returns within 14 days, unworn and unwashed, tags still on. Contact us to start a return.
How do I exchange an item?
Return the original item and place a new order for what you want.
CONTACT
How can I reach you?
help@project-grube.nl or through Instagram. Monday to Friday, 9:00 to 18:00.
COMPANY INFORMATION
Grube
Oosteinderweg 1 A
5247 WB Rosmalen
Nederland
KvK: 94205396
BTW: NL005070720B56
Eenmanszaak